Privacy Policy

1. Introduction

Vishnu Mandir, Tampa (referred to as "we," "us," "our," or "the Temple") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Information You Provide

• Contact Information: Name, email address, phone number, and mailing address
• Donation & Payment Information: Donation amounts, frequency, payment method details (processed securely through Stripe)
• Sponsorship & Form Data: Information provided through puja sponsorship forms, facility requests, and other temple forms
• Volunteer Information: Details submitted through volunteer registration forms
• Communications: Feedback, comments, and messages you send us

2.2 Information Automatically Collected

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, and referral sources
• Cookies & Tracking: We use cookies and similar technologies to enhance your browsing experience and analyze site performance

3. How We Use Your Information

We use the information we collect for the following purposes:

• Processing donations and payments
• Fulfilling sponsorship requests and temple services
• Responding to your inquiries and providing customer support
• Sending newsletters, updates, and important temple announcements
• Improving our website, services, and user experience
• Complying with legal obligations and tax requirements
• Preventing fraud and enhancing security
• Conducting surveys and gathering feedback

4. Data Security

We implement comprehensive security measures to protect your personal information:

• All data transmission is encrypted using HTTPS (TLS 1.2 or higher)
• Payment processing is handled by Stripe, a PCI DSS Level 1 certified service
• We do not store credit card information on our servers
• Access to personal data is restricted to authorized personnel only
• Regular security audits and updates are performed

5. Third-Party Services

We use third-party services to deliver our website and services. These services include:

• Stripe: For secure payment processing
• Zeffy: For donation forms and ticketing
• AWS Services: For hosting, email services, and data storage
• Strapi CMS: For content management
• Google Fonts & Analytics: For website performance and analytics

6. Cookies

We use cookies and similar tracking technologies to improve your user experience:

• Essential Cookies: Required for website functionality and security
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Track conversion and engagement metrics

7. User Rights

Depending on your location, you may have the following rights:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Correction: Request correction of inaccurate information
• Right to Deletion: Request deletion of your personal information
• Right to Opt-Out: Unsubscribe from marketing communications and newsletters
• Right to Data Portability: Receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us at info@vishnumandirtampa.com.

8. Email Communications

When you provide your email address, you may receive communications from Vishnu Mandir, including donation confirmations, temple news, event notifications, and newsletter updates. Each email includes an unsubscribe link.

9. Retention of Information

We retain your personal information for as long as necessary to provide our services. Donation records are retained for tax purposes (typically 7 years). Newsletter subscribers are retained until you unsubscribe or request deletion.

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. Parents or guardians who believe a child has provided information should contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the “Last Updated” date at the top of this page.

12. Contact Information

If you have questions regarding this Privacy Policy, please contact us: