Privacy Policy

1. Introduction

Vishnu Mandir, Tampa (referred to as "we," "us," "our," or "the Temple") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Information You Provide

• Contact Information: Name, email address, phone number, and mailing address
• Donation & Payment Information: Donation amounts, frequency, payment method details (processed securely through Stripe)
• Sponsorship & Form Data: Information provided through puja sponsorship forms, facility requests, and other temple forms
• Volunteer Information: Details submitted through volunteer registration forms
• Communications: Feedback, comments, and messages you send us

2.2 Information Automatically Collected

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, and referral sources
• Cookies & Tracking: We use cookies and similar technologies to enhance your browsing experience and analyze site performance

3. How We Use Your Information

We use the information we collect for the following purposes:

• Processing donations and payments
• Fulfilling sponsorship requests and temple services
• Responding to your inquiries and providing customer support
• Sending newsletters, updates, and important temple announcements
• Improving our website, services, and user experience
• Complying with legal obligations and tax requirements
• Preventing fraud and enhancing security
• Conducting surveys and gathering feedback

4. Data Security

We implement comprehensive security measures to protect your personal information:

• All data transmission is encrypted using HTTPS (TLS 1.2 or higher)
• Payment processing is handled by Stripe, a PCI DSS Level 1 certified service
• We do not store credit card information on our servers
• Access to personal data is restricted to authorized personnel only
• Regular security audits and updates are performed

5. Third-Party Services

We use third-party services to deliver our website and services. These services include:

• Stripe: For secure payment processing. See Stripe's privacy policy for details
• Zeffy: For donation forms and ticketing. See Zeffy's privacy policy for details
• AWS Services: For hosting, email services, and data storage
• Strapi CMS: For content management (data is stored securely on AWS)
• Google Fonts & Analytics: For website performance and analytics

We encourage you to review the privacy policies of these third parties for their specific data handling practices.

6. Cookies

We use cookies and similar tracking technologies to improve your user experience:

• Essential Cookies: Required for website functionality and security
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Track conversion and engagement metrics

You can control cookie settings in your browser. However, disabling cookies may affect website functionality.

7. User Rights

Depending on your location, you may have the following rights:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Correction: Request correction of inaccurate information
• Right to Deletion: Request deletion of your personal information
• Right to Opt-Out: Unsubscribe from marketing communications and newsletters
• Right to Data Portability: Receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us at info@vishnumandirtampa.com with details of your request.

8. Email Communications

When you provide your email address, you may receive communications from Vishnu Mandir, including:

• Donation confirmations and receipts
• Temple news and announcements
• Event notifications
• Newsletter updates

Each email includes an unsubscribe link, and you can manage your preferences at any time.

9. Retention of Information

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Donation records are retained for tax and accounting purposes (typically 7 years)
• Form submission data is retained for administrative and service delivery purposes
• Newsletter subscribers are retained until you unsubscribe or request deletion

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will take steps to delete such information promptly. Parents or guardians who believe a child has provided information should contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. Continued use of our website following the posting of changes constitutes your acceptance of those changes.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

13. Jurisdiction and Governing Law

This Privacy Policy is governed by the laws of the State of Florida and the United States. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in Hillsborough County, Florida.